Wooden bedside table with three drawers in walnut finish 50 x 40 x 60cm

Store Information
This website is owned and operated by DECOR & DESIGNS BY DEE LLC.

Company Name: DECOR & DESIGNS BY DEE LLC
Address: 2195 Robert John Conlan Blvd NE, 412, Palm Bay, FL 32905, United States
EIN: 87-4824360
Phone: +1 7753758927
E-mail: info@decordesignsbydee.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)

Contact us via email – we will respond within 24 business hours.

1. Scope of Exchange Policy
This exchange policy applies to all furniture and home items purchased through the DECOR & DESIGNS BY DEE LLC online store in the United States. After receiving a product, customers may request an exchange according to this policy.

2. 14-Day Exchange Policy

Customers may submit an exchange request within 14 days of receiving the product without providing any reason. The product for exchange must be in original condition, brand new and unused, remaining suitable for resale.

3. Exchange Conditions
The product must meet the following conditions for exchange:

- No visible damage or breakage

- Product shall be brand new and unused and remain resalable

- Complete packaging and accessories

Requests that do not meet these conditions will not be processed. Customers must ensure the product meets these criteria.

4. Exchange Process
The exchange process includes the following steps:

- Customer submits an exchange request within the allowed period via customer service

- Provide the order number and product name

- Customer service confirms that the product meets exchange conditions

- Customer returns the product to the provided address

- We ship the replacement product to the customer

5. Customer Service Assistance
Customers may contact customer service via email or phone for instructions, logistics information, and necessary forms. Responses are provided within 24 business hours.

6. Submission of Exchange Request
Requests must be submitted within 14 days of receipt and include:

- Order number

- Product name

- Product photos (if required)

7. Shipping Costs for Exchange
All shipping costs for eligible exchanges are covered by DECOR & DESIGNS BY DEE LLC , and prepaid shipping labels will be provided. Customers do not incur additional fees but must ensure secure packaging for the product.

8. Exchange Address
Products to be exchanged should be sent to:
2195 Robert John Conlan Blvd NE, 412, Palm Bay, FL 32905, United States

Ensure packaging is intact to prevent damage during transit.

9. Verification of Exchanged Products
Upon receipt, we will verify the product to confirm it meets exchange conditions, including complete appearance and intact packaging. The product must be brand new and unused.

10. Shipping of Replacement Product
After confirmation of compliance, the replacement product will be shipped within 1–3 business days. Customers will be notified of shipping details via email or phone.

11. Customer Obligations
During the exchange, customers must:

- Provide accurate order and contact information

- Properly package the product to ensure its safety

- Follow the terms of the exchange policy

- Ensure the product is brand new, unused and kept in its original packaging

12. Policy Updates
DECOR & DESIGNS BY DEE LLC reserves the right to update this exchange policy at any time. Updates are published on the website and take effect immediately. Requests must follow the policy in effect at the time of submission.

13. Contact
For any questions regarding this exchange policy or process:

E-mail: info@decordesignsbydee.com
Phone: +1 7753758927

We will respond within 24 business hours to assist customers with exchanges.

Store Information

This website is owned and operated by DECOR & DESIGNS BY DEE LLC.

Company Name: DECOR & DESIGNS BY DEE LLC

Address: 2195 Robert John Conlan Blvd NE, 412, Palm Bay, FL 32905, United States

EIN: 87-4824360

Phone: +1 7753758927

E-mail: info@decordesignsbydee.com

Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)

Contact us via email – we will respond within 24 business hours.

1. Scope of the Cancellation Policy

This cancellation policy applies to all furniture and home items purchased through the DECOR & DESIGNS BY DEE LLC online store in the United States. It covers orders for chairs, beds, cabinets, and related accessories. This policy distinguishes between pre-shipment and post-shipment order cancellation rules to standardize the refund and return process.

2. Pre-Shipment Cancellation Rules

Customers can apply for order cancellation at any time after payment confirmation before the order is shipped. No cancellation reason is required. Once the pre-shipment cancellation request is confirmed and approved, we will process a full refund directly via the original payment method without requiring product return or any shipping fees.

3. Post-Shipment Cancellation Rules

If the order has been shipped out, direct cancellation and refund without return is not supported. Customers who still need to cancel the order must wait until the products are delivered. All cancellation applications must be submitted within 14 days after receiving the products without providing any reason.

4. Return Item Requirements

All items for post-shipment cancellation and return must be brand new and unused, free from damage, stains or wear. All products must be kept with intact original packaging, complete matching accessories and supporting manuals to pass our inspection. Incomplete or damaged items are not eligible for cancellation and refund.

5. Return Shipping Arrangement & Address

All return shipping costs incurred from post-shipment cancellation are fully covered by our store. We will provide free prepaid shipping labels for eligible return orders. All canceled items shall be shipped back to the official return address: 2195 Robert John Conlan Blvd NE, 412, Palm Bay, FL 32905, United States

6. Refund Processing

For pre-shipment cancellation: Full refund will be processed promptly after request approval. For post-shipment cancellation: After we receive and inspect the returned products and confirm they meet all return standards, we will process the full refund via the original payment method within 2 business days.

7. Customer Support

For questions regarding the cancellation policy, order cancellation procedures and refund progress, customers can contact DECOR & DESIGNS BY DEE LLC customer service at info@decordesignsbydee.com. We will respond within 24 business hours to provide professional guidance and assistance.